At Bellyfill, customer satisfaction is our top priority. If you encounter issues with your Order, please follow the process below:

1. Eligibility

   • Wrong or missing items.

   • Damaged or spoiled goods.

   • Non‑delivery due to Partner’s fault.

2. Claim Process

   • Contact our support team within 24 hours of delivery via in‑app chat or support@bellyfill.com.

   • Provide your Order ID, photographs of the issue, and a brief description.

3. Resolution

   • Eligible claims will be reviewed within 2 business days.

   • Approved refunds will be issued to your original payment method within 7–10 business days.

4. Non‑Eligibility

   • Customer error (e.g., wrong address, order placed incorrectly).

   • Items consumed or used.